Frequently Asked Questions

Do you offer virtual programs?
  • Yes! Most of our programs can be offered virtually 

  • Length of program, supplies needed, audiences limits, and exact content of program may be modified for virtual settings

  • View our workshop and assembly page, or give us a call for more information about our virtual offerings

What information do I need to have ready when scheduling a program?
  • The program(s) that interests you

  • Preferred program dates as well as 2 or 3 dates that will work for your schedule

  • Preferred time of day 

  • Audience size and grade levels 

  • How you plan to pay for your program

  • Name, title, and phone number of contact person who will be responsible for booking the program

How will I know when a program is confirmed?

YA-WNY programs are subject to artist availability. 

 

After the artist has verified their availability, we will confirm the details with you by phone or e-mail. We recommend that you schedule programs as early in the school year as possible to reserve the artists and dates of your preference.

 

Upon program confirmation, you will also receive an email confirming the details of the booking called a Venue Confirmation Letter. For artist, you will receive an Artist Confirmation Letter. 

 

Please make sure all equipment needs listed on the Program Confirmation are met by the date of the program. 

Who is in responsible for "classroom management?"

For all workshops, residencies, and performances, a teacher or a school administrator representative must be present in the room at all times.

 

There are no exceptions to this policy.

What forms of payment does YA-WNY accept?

Checks: payable to Young Audiences of Western New York

 

Mail checks to: 
Young Audiences of Western new York
1 Lafayette Square. Buffalo, NY 14203
Buffalo, NY 14203

Paying with BOCES: download the following Erie 1 BOCES Form

What if I need to cancel or schedule my confirmed program?

CANCELLATION: If you need to cancel a program, please contact your scheduling coordinator 2 business days prior to the scheduled program. Clients who cancel a program with fewer than 2 business days notice will be billed the full cost of the program.

RESCHEDULE: If you need to reschedule a program, please contact your scheduling coordinator as soon as possible. Clients who reschedule a program with fewer than 2 business days notice will be charged an additional fee equal to 20% of the total program cost.

What happens when school is closed, severe weather or a snow day?

If your school or organization is closed because of inclement weather please contact us immediately so that we can notify the Teaching Artist. We will then reschedule the program for another date. There will be no rescheduling fee, as these things are uncontrollable.

For school days that are cancelled including but not limited to snow days our offices will be closed.  We will still contact parties involved to booked programming.